3 TIPS FROM TOP INDEPENDENT HOTELIERS ON MANAGING ONLINE REVIEWS

We recently wrapped up our 2019 Summit in San Antonio where some excellent tips and strategies were surfaced on a variety of topics, including how hotels can proactively manage their online reputations. So in the collaborative spirit of the Summit, we’d like to share the top three tips from our Partner Hoteliers on how hotels can better manage their online reviews with you.

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Kelly Garbarino
EMPOWERING YOUR TEAM TO BLOW CUSTOMER EXPECTATIONS AWAY

Independent Hotels - but especially Stash Hotels - have the freedom and flexibility to take care of guests in ways the chains cannot or would not. Hearing stories or reading reviews about how Stash hotels have saved a traveler's day is such a powerful reminder of why independent hotels are a cut above the rest.  

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Emily McFadden