Glamptuary Podcast featuring Stash’s Audrey Yates
Stash Hotel Rewards VP of Hotel Partnerships, Audrey Yates, talks with host Bobby Marsden about Loyalty programs tailored to small and independent outdoor hospitality providers on the Glamptuary Podcast.
As major hotel brands enter the outdoor hospitality space, small operators need stronger tools to maintain customer loyalty now more than ever. Audrey breaks down the mechanics of Stash’s reward structure—points accumulation, redemption processes, and benefits for both the guest and property owner. She explains how participating in Stash helps smaller sites gain visibility, compete more effectively, and build direct relationships with guests.
Why listen:
Industry Insight: Learn why loyalty programs aren’t just for big chains—they’re becoming essential for unique and niche destinations.
Strategic Edge: Discover how boutique sites can leverage loyalty benefits to enhance bookings, retention, and revenue.
Future Outlook: Audrey offers a forward-looking perspective on how outdoor hospitality providers can adapt and thrive as consumer expectations and industry competition evolve.
In Short, this episode provides a clear, pragmatic guide to how glampsite, campground, or nature-based lodging owners can use loyalty programs to level up in a changing hospitality landscape, especially as larger chains move into the space.
LISTEN TO THE EPISODE HERE.